Privacy Policy

Last updated: September 4, 2026

This Privacy Policy explains how Rumuda ("we", "us" or "our") collects, uses and protects your personal information when you visit rumuda.com (the "Website"), place an order, or otherwise interact with us (together, the "Services").

We handle personal information of our Australian customers in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Please read this Privacy Policy carefully.

Updates to This Policy

We may revise this Privacy Policy from time to time as our business, legal obligations or operations evolve. Any new version will be published on this page, and the "Last updated" date will be adjusted accordingly.

How We Collect and Use Personal Information

Operating and improving our Services involves collecting personal information from several sources. We use this data to communicate with you, fulfil orders, comply with the law, enforce our terms and protect both our customers and our business.

What We Collect

Information You Provide

While using our Services, you may share:

  • your name, email address, phone number and delivery address
  • billing and payment-related details (processed securely by our payment providers)
  • your order and transaction history
  • messages sent to our customer support team

Information Collected Automatically

While you browse the Website, we may automatically record:

  • your IP address
  • device and browser details
  • pages viewed and interaction patterns
  • cookie and tracking data

This helps us improve performance and your overall experience.

Information From Third Parties

We may receive limited information from trusted partners, such as:

  • payment processors
  • shipping and logistics providers
  • analytics and marketing platforms

Each of these parties only receives the data needed to perform their services.

How We Use Your Information

Personal information allows us to:

  • process and fulfil orders
  • communicate about purchases, returns or support requests
  • provide customer service
  • improve the Website and our Services
  • send marketing communications where permitted by law
  • detect fraud and strengthen security
  • comply with legal and regulatory obligations

Cookies

We use cookies and similar technologies to enable essential site functions, measure performance and improve your experience. Cookies can be managed through your browser settings; disabling them may limit certain features of the Website.

Sharing of Information

We share personal information only where necessary, and only with:

  • service providers supporting our operations
  • payment and delivery partners
  • analytics and marketing providers
  • legal or regulatory authorities where required by law

We do not sell your personal information.

Third-Party Websites

Our Website may link to external sites we don't operate. We are not responsible for their content or privacy practices — please review their privacy policies before submitting personal information.

Children's Privacy

Our Services are not intended for anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, contact us and we will remove it.

Data Security & Retention

We take reasonable technical and organisational steps to protect your information from misuse, interference, loss and unauthorised access, modification or disclosure. No system can be guaranteed completely secure, but we work continuously to safeguard your data.

Personal information is retained only as long as necessary to:

  • fulfil orders
  • meet legal, tax or accounting obligations
  • resolve disputes and enforce our agreements

Your Rights

Under the Australian Privacy Principles, you may:

  • request access to the personal information we hold about you
  • ask us to correct inaccurate, outdated or incomplete information
  • opt out of marketing communications at any time
  • make a complaint about how we've handled your information

To exercise any of these rights, email: info@rumuda.com

We may need to verify your identity before responding. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Overseas Disclosure

As our business is based in the United States, your personal information may be stored or processed outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles.

Contact Information

  • Website Name: rumuda.com
  • Business Name: Cavaleirus LLC
  • Business Address: 5830 E 2nd St, Ste 7000 #30744, Casper, WY 82609, United States
  • Email: info@rumuda.com
  • Phone Number: +61 39 0345143
  • Wyoming Entity ID: 2025-001824140

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (AEST/AEDT, Melbourne time)

We aim to respond to all enquiries within 1–2 business days.